Cancellation and Refund
At HRNavine, we strive to provide high-quality services and ensure customer satisfaction. However, if you are not entirely satisfied with your purchase or service, we’re here to help. Please read our refund policy carefully.
Eligibility for Refunds
Refunds are available under the following conditions:- Digital Services or Products: Refund requests for digital services or downloadable products must be made within 14 days of the purchase date. After this period, we cannot offer a refund.
- Consultation or Training Services: Refund requests for booked consultation or training services must be made at least 24 hours before the scheduled time. Cancellations or refund requests made within 24 hours of the scheduled service may not be eligible for a refund.
- Subscription Services: Refunds for subscription-based services are subject to the terms of the specific subscription plan. Refunds are generally not provided for any partial months of service or if a subscription is canceled mid-term.
Non-Refundable Items
Certain products or services are not eligible for refunds, including:- Services that have already been fully rendered or completed.
- Digital products that have been downloaded or accessed after purchase.
- Any fees associated with setup, custom services, or third-party integrations.
Requesting a Refund
- Your full name and email address.
- Order number or receipt.
- The reason for your refund request.
Once we receive your request, we will review the details and notify you of the approval or rejection of your refund within [7-10 business days].
Refund Processing
- Approved refunds will be processed back to the original payment method used at the time of purchase. Please allow [5-7 business days] for the refund to reflect in your account, depending on your payment provider.
- If you do not receive your refund within the stated timeframe, please check with your bank or payment provider. If you’ve done this and still have not received your refund, please contact us at [email].
Changes to This Policy
We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on this page, and the updated policy will apply to all future purchases and services from the date of the update.